A trusted partner for CEOs and founders of ambitious businesses
A fractional Chief Delivery Officer is a senior executive who works closely with a CEO or founder to align the client delivery strategy and execution with both the business goals and their customers' needs. A fractional leader works with a company on a part-time or per-project basis, providing strategic service delivery leadership and expertise to oversee the successful execution of key initiatives or specific objectives without the commitment of a full-time position.
They will give part of their professional attention, effort and expertise to a business. But it’s not only about time — the key metrics for a fractional CDO’s contribution are primarily focused on value, impact, or results.
A fractional engagement of a CDO offers particular impact because they bring extensive real-world experience, maturity, and expertise. The fCDO is a subject matter expert, designing the delivery strategy that is right for the business, and also works to implement and embed systematic delivery processes and practices in executing the customer delivery director role for the business.
More than overseeing delivery, though, the fCDO models how to optimise a customer's experience of the business. Service delivery is often the part of the company that clients experience most closely and, done well, is a foundation stone for an organisation's reputation.
Working with me as your fCDO #
How I work #
I work part-time in your leadership team as Chief Delivery Officer. As a fCDO I lead delivery teams, represent your business and am fully embedded within your company.
You, your leadership team and investors get:
- Hands-on, high leverage and experienced senior leadership
- Equivalent of one, two or three days per week working hands-on within your team
- Extensive resources, clear processes, embedded practices, and delivery toolkits tailored to your specific context
- Unlimited 1:1 access to me via Slack, email & phone