Specialist consulting for client services and gen-AI service delivery for agencies and SaaS product businesses.
Highly experienced consultancy for client services and project delivery, team leadership and service development, external and internal stakeholder management, governance, in digital/design/marketing agencies and SaaS product businesses.
High-performance leadership of complex projects with multifunctional project teams delivering client-focused solutions.
Specialist super-power in delivering to value in generative AI, conversational AI and AI agent contexts.
Fractional Chief Delivery Officer, Client Services Director, or PMO (Project Management Office) head.
We deliver:
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Governance & Control
Project management that provides the essential control, governance, and metrics for successful project delivery.
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Delivery Strategy Design
Effective delivery strategy, operating model and implementation tools that align with your business goals
Joe Baker
Joe has over 20 years of digital and IT consultancy sector experience, with particular expertise in regulated industries and central government digital transformation projects. He has a specialist focus on delivering value in generative AI and AI agent services.
He has expert capability with client services delivery, product professional services, governance and control, stakeholder management, and leading cross-functional and multi-disciplinary teams.